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Thunderbrid can't load emails

  • 3 replies
  • 1 has this problem
  • 16 views
  • Last reply by espaqu1

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What appears to be random, I get the message: The account myname@verizon.net is being processed. Please wait until processing is complete to get messages. Then about 2- 3 days later TB dumps days worth of emails from the Yahoo server (Yahoo services verizon.net). I also have a second email account on an old Windows 7 computer and I do NOT get this hang-up. The settings are IDENTICAL on all the TB accounts.

What appears to be random, I get the message: The account myname@verizon.net is being processed. Please wait until processing is complete to get messages. Then about 2- 3 days later TB dumps days worth of emails from the Yahoo server (Yahoo services verizon.net). I also have a second email account on an old Windows 7 computer and I do NOT get this hang-up. The settings are IDENTICAL on all the TB accounts.

All Replies (3)

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I tried booting is Safe Mode and it did not help. I moved all my Trash emails from the TB Trash folder to a Local folder and even hit Empty Trash (even though it was empty). Re-loaded TB, but still get the same hangup.

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BTW, I can read my mail on the Yahoo web-page, but it is a pain to use. If this is not solved what email software can I load that is similar to TB.

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My email account is from Cox Communications. They sold their email business to Yahoo about 18 months ago, and getting it set up on Thunderbird was a pain, entirely because of the additional steps Yahoo requires (allegedly at the request of third-party client software like Thunderbird!)

Several time since then my ability to receive my email on both Thunderbird and iPhone Mail has been stopped for days at a time with the message "The account [myusername]@cox.net is being processed. Please wait until processing is complete to get messages." Eventually it comes back. Today it has been 8 days for this outage.